FAQ

 

Q: Which Chair is right for me? 

Sizing Chart

 

A: We recommend the Elite for most customers because it is quite simply the most ergonomically comfortable and healthy travel/camping chair that money can buy.  We have found that roughly 3 in 4 people prefer the Elite over the Zen.  The 1 in 4 who preferred the Zen were typically shorter or lighter than average and fit better in the smaller chair.  

(FYI - almost everyone prefers any STRONGBACK model over "other" camping chairs - so you really can't go wrong)

If you are still undecided, here are some other things to help you decide.

Weight: If you weigh over 225 pounds you need the STRONGBACK Elite chair - this chair is weight tested to 300 pounds and you will find it very strong, sturdy and super-comfy.

If you weigh under 115 pounds we suggest the STRONGBACK Zen. This everyday chair is smaller and lighter than the Elite and should provide you with all the comfort and convenience you desire. The Elite chair for someone under 115 pounds will work great too but may be more chair than you really need.

If you are between 115 and 225 pounds both chairs will work for you - it depends on what factors are most important to you. Here is a side by side comparison.

 

 

STRONGBACK Elite

STRONGBACK Zen

Comfort and Health

The most comfortable and ergonomically healthy travel chair available anywhere.

Second only to the STRONGBACK Elite in long-lasting ergonomic seated comfort in a travel chair.

Price

$79.95

$45.95

Chair Weight

11.9 Pounds

7.7 pounds

Weight Capacity

300 Pounds

275 Pounds

Chair Size in Use

  28.25"(W) x 26"(D) x 36"(H)

34"(W) x 23.5"(D) x 32.5"(H)

Chair Size Folded

11"(W) x 6"(D) x 44"(H)

8.5"(W) x 7.5"(D) x 34"(H)

Whichever chair you choose, we guarantee your satisfaction - sitting is believing.


Q: How do I know it works?  Is this just another gimmick?

 

A: The best way to know if it works is to try it - sitting is believing.  We offer a full money back guarantee if you do not agree that the STRONGBACK Chair provides the best back support and comfort available in a travel chair.

Still don't believe it?  Read some of our reviews to see what other people have to say. 

Stiilll don't believe it?  Follow our blog or Facebook to see what people really think.

Stiiillll don't believe it?  Read our How it Works section to get a better understanding of the science and engineering behind STRONGBACK technology.

Stiiiilllll don't believe it?  See a small portion of the abundant medical and scientific references on the importance of sitting with proper back support.

Stiiiiillllll don't believe it?  Ay, caramba! - just buy it already!!

 

Q: What is the warranty?

A: We have a 100% Guaranty Return Policy.  There is a full 1 year warranty on all STRONGBACK Chairs purchased through this website if the chair is defective or breaks for any reason.  You have an entire year and can choose between a new chair or a full refund - we will cover return shipping too.

If you order a chair that is in perfect condition but want to return for a different reason you have 30 days to do so - so make sure you try it immediately to ensure it is right for you!  In these instances, you will need to pay for return shipping.

Please see www.strongbackchair.com/pages/100-guarantee-return-policy for full details and instructions. 

 

Q: Why are STRONGBACK Chairs more expensive than other travel chairs?

A: STRONGBACK Chairs ARE NOT more expensive than standard travel chairs when you consider the value. Invest in STRONGBACK Chairs and you will enjoy long-lasting ergonomic seated comfort outdoors every hour you sit in your chair. Furthermore, STRONGBACK Chairs are made with quality and durability in mind. These chairs are not disposable - they will become a loved part of your "gear" to enjoy the outdoors for years.

Traditional travel chairs ARE MORE EXPENSIVE than STRONGBACK Chairs when you consider the value. If you spend $15 on a standard travel chair to be comfortable outdoors you have wasted your money - you will not be comfortable outdoors. Chairs without back support, like standard travel chairs, are not only uncomfortable, they are unhealthy. You'd be better off lighting your $15 on fire and throwing it in the air - at least that would be more fun than suffering for hours in a standard chair, squirming around with an aching back thinking "I wish I bought one of those STRONGBACK Chairs…maybe I'll just go home". Save your back and your money, throw out your other travel chairs, buy a STRONGBACK Chair.

 

 

Q: How Much is shipping?

A: Shipping and handling is $16.95 per chair. Seem expensive? 1) We are a small company and don’t have much negotiating power with big warehouses, Fed-ex or UPS. When we get up to several thousand units ordered per month we’ll have some muscle to demand cheaper rates for our customers. 2) These boxes are a lot bigger than envelopes: Box Size STRONGBACK Elite: 11.4”x6.3”x44.5” Box Size STRONGBACK Zen: 8.7”x7.9”x35”. Our main goal is to get these chairs in our customers hands and for now, the best way to do that is a flat rate for all chairs. This may change in the future but for the immediate future it is our best option. 

 

Q: How long does shipping take? 

A: Please allow 7 business days for order processing and fulfillment 

 

Q: People keep sitting in my chair when I get up.  What do I do?


It is a common problem with STRONGBACK Chairs - the moment you get out of your chair one of your friends or family will be sitting in it because it is much more comfortable than their standard travel sucky chair.


A: You have three options:

Option 1) Fight for your chair. It's your chair. They can get their own STRONGBACK Chair. Don't reward cheap moochers by just giving in and letting them steal your chair. Fight! However, if you tend to lose fights because you are weak of body or mind try option 2.


Option 2) Share your chair. If you choose this option you will need rules prior to and during all outdoor events to ensure you get to sit in your chair rather than losing fights because you are a wimp (see 1 above). Sharing rules:

The first to call "STRONGBACK" the day of an event gets to sit in the chair first.

If you call "STRONGBACK" when you get up and before someone has a chance to sit in your chair, you get to sit in your chair when you return.

 

Option 3) Buy everyone a STRONGBACK Chair. You will not have to fight with your family and friends or share. You will be loved and appreciated by all. Everyone wins.


Whichever option you chose we strongly encourage heckling people in standard travel sling-style chairs - it's fun.