Frequently Asked Questions about your STRONGBACK Chair.
Q: What is the difference between the Core and the Elite?
The Elite remains our flagship, award-winning product; the most comfortable, the most spacious, the best back support, and stronger arms that allow you to more easily get in and out of the chair. The Core is second only to the Elite in ergonomic comfort, is more economical, has dual bevarge holders, and is slightly more compact and lightweight.
Q: What is the easiest way to fold the chair back up?
Maintenance (Especially for the beach chairs)
2) Apply a small amount of oil (WD40) where the small plastic piece slides on the front leg
3) Open and close several times - should move like silk.
Q: How do I know it works? Is this just another gimmick?
Stiiiiillllll don't believe it? Ay, caramba! - just buy it already!!
Q: What is the warranty?
We have a 100% Guaranty Return Policy. There is a full 1 year warranty on all STRONGBACK Chairs purchased through this website if the chair is defective or breaks for any reason. You have an entire year and can choose between a new chair or a full refund - we will cover return shipping too.
If you order a chair that is in perfect condition but want to return for a different reason you have 30 days to do so - so make sure you try it immediately to ensure it is right for you! In these instances, you will need to pay for return shipping.
Please see www.strongbackchair.com/pages/100-guarantee-return-policy for full details and instructions.
Q: Why are STRONGBACK Chairs more expensive than other travel chairs?
Q: How Much is shipping?
Shipping is free anywhere in the continental USA (for orders above $80). If shipping outside of this area you can see how much shipping is by going through the order process - you will see how much shipping is before you are asked to pay.
Shipping and handling cost is calculated by the Shipping Fedex System and it depends on your zip code. If you go on our website as you checkout and enter your shipping info you will see the shipping price before you need to pay.
If shipping outside of the USA you may be subject to additional taxes such as customs and duties particular to your delivery address. You may need to pay these costs separately at the time of delivery.
Q: How long does shipping take?
Please allow 7 business days for order processing and fulfillment
Q: People keep sitting in my chair when I get up. What do I do?
Option 1) Fight for your chair. It's your chair. They can get their own STRONGBACK Chair. Don't reward cheap moochers by just giving in and letting them steal your chair. Fight! However, if you tend to lose fights because you are weak of body or mind try option 2.
Option 2) Share your chair. If you choose this option you will need rules prior to and during all outdoor events to ensure you get to sit in your chair rather than losing fights because you are a wimp (see 1 above). Sharing rules:
Whichever option you chose we strongly encourage heckling people in standard travel sling-style chairs - it's fun.